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BEGIN:VEVENT
DTSTART:20210325T153000Z
DTEND:20210325T170000Z
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SUMMARY:Chamber Member Luncheon - 2021 Spring - Conflict De-Escalation
DESCRIPTION:DO YOU KNOW YOUR ACE FOR CONFLICT DE-ESCALATION? \n\n\n\nLet's talk body language: Your facial expression\, your body posture\, and if you are not careful you can escalate a situation without saying a word because of the frown or smirk on your face.\n\n\n\nA large number of people who deal with the public in their everyday lives and jobs have limited to no training at all with dealing with difficult people. John was a police officer for 20 years in Grand Rapids\, MI\, most all of it on the night shift\, and conflict de-escalation is what he did just about every night.\n\n\n\nJohn created a training program that is much more than just another lecture\, it is specifically designed to help a person develop stress inoculation\, muscle memory\, self-confidence\, and confidence in colleagues.\n\n\n\nJohn and his team help businesses\, corporations\, nonprofits\, state agencies\, and others develop the knowledge\, skills\, and confidence to prevent a volatile situation from becoming a critical violent incident. \n\n\n\nA gentle response defuses anger... Prov 15:1 MSG\n\n\n\nJoin us on March 25th to learn more!
X-ALT-DESC;FMTTYPE=text/html:<div>\n<div>DO YOU KNOW YOUR ACE FOR CONFLICT DE-ESCALATION?&nbsp\;<br />\n<br />\nLet&#39\;s talk body language: Your facial expression\, your body posture\, and if you are not careful you can escalate a situation without saying a&nbsp\;word&nbsp\;because of the frown or smirk on your face.<br />\n<br />\nA large number of people who deal with the public in their everyday lives and jobs have limited to no training at all with dealing with difficult people. John was a police officer for 20 years in Grand Rapids\, MI\, most all of it on the night shift\, and conflict de-escalation is what he did just about every night.<br />\n<br />\nJohn created a training program that is much more than just another lecture\, it is specifically designed to help a person develop stress inoculation\, muscle memory\, self-confidence\, and confidence in colleagues.<br />\n<br />\nJohn and his team help businesses\, corporations\, nonprofits\, state agencies\, and others develop the knowledge\, skills\, and confidence to prevent a volatile situation from becoming a critical violent incident.&nbsp\;<br />\n<br />\nA gentle response defuses anger... Prov 15:1 MSG<br />\n<br />\nJoin us on March 25<u><sup>th</sup></u> to learn more!</div>\n</div>\n
LOCATION:Trail Point Brewing Company 6035 Lake Michigan Drive Allendale\, MI 49401
UID:e.1796.10786
SEQUENCE:3
DTSTAMP:20260505T172929Z
URL:http://business.allendalechamber.org/events/details/chamber-member-luncheon-2021-spring-conflict-de-escalation-10786
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